Moving In & Out Guidelines | New & Leaving Residents Information

New & Departing Residents

Home
$
New & Departing Residents

Moving In & Out Process

To ensure a smooth move-in/move-out process and keep a harmonious living environment, please adhere to the following guidelines.

PLEASE NOTE that any costs associated with damage or additional cleaning to common areas as a result of the moving activities will be charged to the person responsible.

1. Inform Ace Body Corporate

Please contact Ace Body Corporate at least 3 days prior to moving in or out by filling the booking form located under the ‘Moving’ section of this website.

2. Confirm Building Access

Ensure you have all your access keys, fobs or codes from your Managing Agent.

3. Arrange Lift Covers (Ormond Road Only)

Ace Body Corporate will arrange for the lift covers to be fitted to minimise the possibility of damage.

Lift Dimensions (Ormond Road)

Door opening: 2100 high x 900 wide
Lift Car Internal: 1900 deep x 1350 wide x 2300 high

Please use the stairwell for any goods that do not fit the dimensions of the lift.

4. Loading & Unloading

There are no designated loading/unloading areas for either Ormond Road or Spray Street apartments. Please adhere to council parking restrictions to avoid fines.

Moving In/Moving Out – Key Info

Car Park Maximum Height

The car park maximum height is 2.10 metres. Please ensure vehicles entering the car park fit under the max. height of the car park.

Removalists

If using a removalist, please ensure they are a reputable company and have all the necessary insurance.

Repairs

Report any damage or repairs needed during the move-in/move-out process to Ace Help Desk: +61 39696 9444.

Common Area Usage

Avoid obstructing common areas with boxes and/or furniture.

Rubbish

Dispose of all moving-related rubbish responsibly in the designated areas and leave the premises in a clean and well-maintained condition. Follow any cleaning guidelines provided by the Owners Corporation.

Apartment keys & security FOBs

Apartment keys are on a restricted system which means you require authorisation for additional keys. Please email Ace Body Corp. Help Desk info@es.acebcm.com.au for additional/replacement keys. Ace Body Corporate will authorise all orders and forward to locksmiths for processing. Payment and collection of keys is handled directly with the locksmith.

Security Fobs are required to access parking under the building, entrance doors, lift and stairwells from all basement and ground floor common areas. Please email Ace Body Corporate. Help Desk info@es.acebcm.com.au for additional/replacement fobs. Ace Body Corporate will authorise all orders and invoicing. Collection of fobs will be organised at time of ordering.

Additional FOBs

require written authorisation from their managing agents to obtain additional fobs.

PLEASE REPORT ANY LOST FOBS SO THAT THEY CAN BE DEACTIVATED

Accessing The Building

Owners & Tenants will need to hold the fob/remote in front of the black panel located on the wall to the right of the front door until the light turns green and door unlocks.

Visitors will need to enter the apartment number into the intercom located on the wall to the right of the front door, followed by the ‘Bell’ symbol which will then contact the relevant apartment.

Downloadable Documents

Looking to save down a copy of our key documents? See below for a link to our welcome pack. Model rules for the owners corp and additional rules documents are coming soon.

